Why do we need to select a diverse workforce?
Workforce diversity is: Similarities and differences in such characteristics as age, gender, race, ethnicity, physical ability, culture, sexual orientation, and other individual differences among the employees of an organization. There are two dimensions of diversity, primary dimensions of inborn differences as age, race, gender, physical ability, and secondary dimensions like religion, family background, education, and beliefs. The need for a diverse workforce: 1.Most of the service sectors including banking, tourism, healthcare need interaction with a lot of customers. Those customers prefer to deal with their people. To improve the customer service workforce diversity would be helpful. 2. To reach high productivity in an organization it’s essential to have a good team. A team with diverse employees will implement new business strategies. 3. To meet the global market needs there should be a good understanding of preferences, different nationalities, and their cultures. A local presen
